Frequently Asked Questions

Question: I can't comment on documents, or post topics and replies in the discussion forums. What's wrong?

Answer: You must be registered as a user and logged on to make comments or post topics in discussion forums. Once you register, you will be sent an email with instructions on how to log on to the web-site and change your password.

Question: I have forgotten the password for my account - how do I get it reset?

Answer: Use the Contact Us link on the About this Site menu on the home page to request that your password be reset. Your new password will be emailed to you. Alternatively, try to log on and click on the Have you forgotten your password? link to have your password emailed to you. You can reset your password at any time using the My Account option on the User Menu once you are logged in.